Important Information

Order cut-off time: 12:00 PM
Processing time: 1–2 business days
Delivery time: 5–7 business days
Shipping costs: Free shipping within Ireland

Delivery Details

If you place your order before 12:00 PM, we will begin processing it the same day. Orders are processed within 1–2 business days. Shipping within Ireland takes 5–7 business days, and all deliveries are free of charge.

Shipping Process

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery on our Track Your Shipment page.

Delayed Orders

If your order is delayed, please allow extra time as delays are often caused by external factors beyond our control, such as weather conditions or holidays. If three business days have passed since the maximum delivery time and your order has still not arrived, please contact our customer service team.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact our customer service team immediately. Include your order number and a photo of the issue. We will review the case and arrange a replacement shipment if necessary.

Order Cancellation

You may cancel your order before it has been processed or shipped. To request a cancellation, please email us as soon as possible.

Company Information

Sublim Articles is operated by Sublim Group Ltd, a company based in Ireland.

Address:
Grafton Street, Dublin, Ireland

Customer Service Email: info@sublimarticles.com

Opening Hours:
Monday to Friday, 09:00 – 17:00 (GMT+1)